Depending on the situation and the level of complexity of an IT issue that arises in your environment, we will promptly assign a ticket number to classify the complexity level of the IT problem you are experiencing, so you can also monitor the progress of the issue being addressed. As for the level of IT issues, we categorize them into three ranges: easy 5-30 minutes, medium 1-2 hours, difficult 8-17 hours, and extreme level.

Yes, without a doubt. You can reach us directly via phone, email, WhatsApp, or even our website, and we'll open a ticket for you right away.

The cost of IT support service subscriptions can vary significantly depending on factors such as; Scope of service, level ticket, and type of support. for more details information please contact us to get the quotation.

Effective IT support is vital to ensure that businesses and individuals can rely on their technology without facing prolonged disruptions. we are proactive support, Fast Response, clear comunication, strong Technical expertise and Customer centric approach. in summary, good IT support is fast and efficient problem-solving abilities, and its dedication to maintaining your technology in the best possible condition.